SHIPPING POLICY
last updated : 30 march 2024
At DARQ Clothing Co. we are excited to get your new clothes to you ASAP! We strive to provide fast and reliable shipping to our customers. This policy outlines the shipping process for your orders, please review it below:
Domestic Shipping (India)
Order Processing: We typically process orders within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation.
International Shipping
At this time, we do not offer international shipping. For international shipping inquiries, please contact our customer support team at clothingco.darq@gmail.com
Shipping Methods and Rates:
Free Shipping: We offer free shipping on all orders above ₹499.
Paid Shipping: shipping rate will be calculated based on your location and applied to orders below ₹499.
Expedited Shipping: (Optional) We offer expedited shipping options for an additional fee. Delivery timelines will be displayed at checkout.
Shipping Rates for #DARQSQUAD:
Members with a valid DARQ SQUAD membership can enjoy free shipping on all orders regardless of order value and will also be eligible to various exclusive offers, discounts and cashbacks
Cash on Delivery (COD)
(Optional) We may offer COD as a payment method for orders within India. A convenience fee will be applied to COD orders.
Full payment must be made in cash upon delivery.
Shipping Carriers
We partner with reputable shipping carriers to ensure safe and timely delivery of your orders.Our primary shipping carriers includes a Shipping Aggregator (Shiprocket) which chooses a suitable shipping partner depending on your location
Shipping Restrictions
· Please note that we may not be able to ship to certain addresses due to shipping restrictions imposed by our shipping carriers or legal regulations.
· If we are unable to ship to your address, we will notify you promptly and provide assistance with alternative shipping options if available.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your order by entering the tracking number on our
Delivery Issues
In the event of delivery issues such as lost or damaged packages, please contact our customer support team at clothingco.darq@gmail.com for assistance.
We will work with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.
Important Information
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We currently only ship within India.
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Orders cannot be shipped to PO Boxes or APO/FPO addresses.
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During busy periods, such as sale seasons, there may be slight delays in processing and shipping times. We appreciate your patience.
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We are not responsible for any delays caused by the courier company or unforeseen circumstances.
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Customers are responsible for any import duties or taxes levied by their local customs authorities.
Order Cancellation
You can cancel your order free of charge within 24 hours or before dispatch of goods, provided it hasn't already been shipped. Please contact us at clothingco.darq@gmail.com to request a cancellation.
Returns, Cancellation & Exchanges
For information on our return and exchange policy, please visit our Returns & Exchanges page click here
Changes to this Policy
We may update this Policy from time to time. DARQ Clothing Co. reserves the right to revise these service policy at any time without notice. By using this website you are agreeing to be bound by the then current version of the policy. Also, you are advised to review this Policy periodically for any changes.
Contact Information
If you have any questions about these Terms, please contact us at clothingco.darq@gmail.com